Question 1

What types of projects does Proserv handle?

Accepted Answer

Proserv specialises in commercial construction, industrial works, and building maintenance services across Queensland and parts of NSW. From new builds to facility management, we deliver tailored solutions for multiple industries.

Question 2

Do you only work with large corporations, or do you also handle smaller projects?

Accepted Answer

We work with businesses of all sizes. Whether you’re a national brand or a local company, Proserv provides scalable construction and maintenance services to suit your needs.

Question 3

Can you provide both construction and ongoing maintenance services?

Accepted Answer

Yes. Proserv is trusted for both commercial construction works and ongoing facility maintenance contracts, making us a one-stop partner for long-term property management.

Question 4

Do you offer project management and compliance support?

Accepted Answer

Absolutely. We manage full construction projects in Australia, ensuring compliance with safety standards, building codes, and industry regulations.

Question 5

How quickly can Proserv respond to urgent maintenance requests?

Accepted Answer

We pride ourselves on fast response times. Our emergency building maintenance team in Australia is available to minimise downtime and keep your operations running smoothly.

Question 6

Are your services available nationwide or limited to certain areas?

Accepted Answer

While headquartered in Queensland, Proserv delivers high-quality construction and maintenance services across the state and into select parts of New South Wales. Through our trusted professional network, we ensure consistent service standards, reliable project delivery, and scalable solutions for every client.

Question 7

What industries do you specialise in (e.g. retail, industrial, commercial)?

Accepted Answer

We serve clients in retail, commercial, industrial, and government sectors. Our experience in multi-industry construction and facility services allows us to tailor solutions for each business.

Question 8

Do you work on both new builds and refurbishments/fit-outs?

Accepted Answer

Yes. Proserv provides new commercial builds, refurbishments, and interior fit-outs in Australia, ensuring every project is delivered on time and within budget.

Question 9

How do you ensure safety and compliance on all projects?

Accepted Answer

Safety is our highest priority. At Proserv, we strictly follow Queensland Work Health and Safety (WHS) legislation, industry codes of practice, and site-specific OH&S protocols. Every project begins with thorough risk assessments, Safe Work Method Statements (SWMS), and compliance checks to ensure hazards are controlled before work commences. Our commitment to these processes makes Proserv one of the most reliable providers of safe, compliant, and high-quality construction services

Question 10

What’s the process for getting a quotation or proposal from Proserv?

Accepted Answer

Please send your request to projects@proservcm.com.au
along with the details of your project, and include any supporting documents you may have (such as roof reports, plans, or other relevant information) to help us prepare an accurate quotation.

Question 11

Do you accept roofing projects?

Accepted Answer

Yes, roofing is one of our core services. We handle everything from minor repairs and maintenance to full roof replacements and system upgrades. Every project is completed with quality materials and workmanship to ensure long-term protection and performance.

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